Excellent, and very readable book from Times journalist Matthew Syed, published in paperback, 2016, by John Murray.

How the airline industry developed as a Learning organisation, and what the worlds of health and social care might usefully learn from this. The book is packed with references from airline disasters or near misses from which fundamental learning about the importance for clarity in communication, and other Rituals and Disciplines emerged, that now make the airline industry a paragon of safe working culture. The parallels with AMBIT, and the applicability of a Mentalization framework to these accounts are striking.