Line-ups - exploring individual differences

31st May 2014

What is this for?

Any team will hold a range of differences (of opinion, of style, of training, of competencies, etc) - and these can be destructive, or enriching. It is an old and rather glib management consultancy motto that "there's no such thing as a perfect worker, but there could be a perfect team" - but minimising the destructive potential in differences, and maximising the adaptability, range of responses and multiple perspectives that these could add to a team is a reasonable aim.

What to do

  • To elicit a sense of playfulness, and reduce anxiety, start with some bland differences (e.g. Who has travelled the furthest/shortest distance to get here today? Last time you ate peas - most recent, longest)
  • Draw and imaginary line down the room, and designate one extreme of the range for each end.
  • Ask people to line up in the correct order.
  • They may need to debate and inquire of each other to find out where they should be standing.
  • Ask one or two representatives at the furthest ends of these lines to make a sales pitch to help others understand 2 things
    • 1. why they are where they are
    • 2. what it is like being there
  • Now repeat with the contentious issue:
    • If it is "yes" or "no" issue, ask people to line up in terms of how firmly they hold one or other position, emphasising the sense that this is always a continuum, not a stark, easy choice.
    • Emphasise the wish to keep people mentalizing each other's position
    • This means keeping affect under control
    • Remind (literally "Re-mind") people that mentalizing doesn't necessarily mean agreeing!!