Learning about Manualization

2nd July 2014

Learning Objectives


To understand:
  • Why Manualization is a core feature of AMBIT
  • How the AMBIT manual supports team learning and a wider Community of Practice
  • How to do manualization in a team

Didactic Teaching


1. The Benefits of Manualization - see the conference presentation Manualizing a live issue - Garry Richardson and Heather Tovey
2. Comparing and Sharing functions, the notion of a Community of Practice, and the way the TiddlyManual supports this (see video insert)
3. How to do team manualization

Note: this video cuts off just the very last 1 second of speech "...That different teams are working with."


Practical Exercises:

1. Learning about Team Learning - a discussion exercise
2. Permission to practice - team learning
3. Do some Manualization about a real issue in the team:
  • On paper
  • Into your online manual
    • Talk about what difference that makes