If I am the KeyWorker, do I hold sole responsibility for everything?

24th November 2013

No but this is a big question.


There is a lot of material about the KeyWorker in the manual which emphasises that the role is a balance between establishing a trusting relationship with the young person and working closely with the rest of the team and the network.

To be in the key Worker role, it is crucial to be clear that this role is explicitly supported by a number of key people in the network. This is the idea of the team around the worker. In the AMBIT model it is not possible to be in a Key Worker role without these supporting relationships.

In our view the critical aspect of the team around the worker is that the KeyWorker needs to be able to experience the team around him/her as being available when needed. This is not necessarily immediate 24/7 availability which is completely unrealistic (appropriate for infants only) but reliable availability which models an attachment relationship as experienced by adults. This availability may be supported by phone contact with team colleagues support and 'thinking together' on the phone.

The sense of sole responsibility would understandably convey a sense of isolation and consequent raised anxiety. This would be the opposite of what AMBIT would be trying to achieve. The aim should be for explicit responsibilities, some of which are shared with others within a framework of explicit agreed network support.