There is strong evidence that young people who are NEET (Not in Education, Employment or Training) are at significantly higher risk, and have poorer outcomes than those who have structured, gainful employment.

Document under this heading what school, or course(s) a young person is enrolled on, or what employment (part time? full time?) they have. Try to gain a sense of the extent to which they are engaged in these settings. If the young person is agreeable to this, it can be very helpful to make contact with a trusted member of staff (if there is one) - or, if not, to have a "virtual" conversation:

"So if Mr X was here, just imagine he was really calm, and really had his most helpful 'hat' on - what do you think he would want me to know about you at school, so that I could use that knowledge to help you better?"