30th March 2018
The ASEQ
The AMBIT Service Evaluation Questionnaire is designed as a pre- and post-training evaluation of the impact of AMBIT training, or can be used as a "temperature check" for an AMBIT-influenced team, to help highlight where ongoing training and practice would be best invested.
- Q's 1 - 4: probe the AMBIT quadrant Working with your CLIENT
- Q's 5 - 8: probe the AMBIT quadrant Working with your TEAM
- Q's 9 - 12: probe the AMBIT quadrant Working with your NETWORKS
- Q's 13 - 16: probe the AMBIT quadrant LEARNING at work
An Excel spreadsheet is downloadable here that allows teams to enter their data, generating a series of graphs to show the spread of answers across the team for each AMBIT quadrant, and for individual questions.
The questionnaire
| Answer of each question: | HOW OFTEN IS THIS STATEMENT TRUE? | |||||
|---|---|---|---|---|---|---|
| Always | Often | Sometimes | Rarely | Never | ||
| Place an 'X' to mark answer: | ||||||
| 1 | I share with the client my best efforts to imagine what it’s like to be in their shoes | |||||
| 2 | I can get worried about my clients and this work | |||||
| 3 | I share with my clients things I am finding hard to understand about them | |||||
| 4 | I set aside time to explain to clients the intentions behind my behaviour | |||||
| 5 | Members of my team know how I am affected by (and tend to react to) common situations in the work I do | |||||
| 6 | I go to members of my team (not just supervisors) for help when I feel uncertain about a case | |||||
| 7 | In my team we place equal value on the two roles of helping our clients, and helping each other in this work | |||||
| 8 | In my team it is safe to show curiosity about our colleagues' practice, including offering observations or alerts | |||||
| 9 | Workers from other teams (in the wider network) understand what it is like to do my job | |||||
| 10 | My work includes imagining or enquiring what it is like to be in the shoes of workers in other teams/agencies | |||||
| 11 | I talk with professionals from other teams (in the wider network) to share our different perspectives about a client | |||||
| 12 | I set aside time to work on improving coordination between the professionals/agencies working with my client | |||||
| 13 | My team has a culture of being open to new learning | |||||
| 14 | My team sets aside time to consider successes and failures in our work | |||||
| 15 | My team shares an approach that helps us expect, explain, and remain respectful towards professional differences | |||||
| 16 | My team systematically records what we collectively learn and agree about improving practice | |||||